Avigilon - Avigilon Alta - Aware Network Issue – Incident details


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All systems operational

Avigilon Alta - Aware Network Issue

Resolved
Partial outage
Started over 1 year agoLasted about 2 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Partial outage from 2:46 PM to 4:56 PM

Alta Video (Ava)

Partial outage from 2:46 PM to 4:56 PM

Alta Video (Ava) Mobile App

Partial outage from 2:46 PM to 4:56 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Root cause identified and a fix has been implemented and we are monitoring the status.

  • Investigating
    Investigating

    Due to a network outage, a small number of aware deployments are inaccessible in EU1 and US1 regions. We will update when investigations have progressed.