Issues with claiming cloud cameras or cloud connectors

Find real-time updates and track historical changes to the status of key systems across the Avigilon Unity and Alta portfolios here, or subscribe for tailored notifications by portfolio to always stay up to date on the latest changes. To report an issue with your system, please contact support here.

Resolved

Partial outage 30 %

Started 28 days agoLasted about 6 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Alta Video (Ava)

Alta Video Cameras

Updates

Resolved
September 19, 2025 at 2:14 PM
Resolved
September 19, 2025 at 2:14 PM
This incident has been resolved.
Monitoring
September 19, 2025 at 10:45 AM
Monitoring
September 19, 2025 at 10:45 AM
We implemented a fix and are currently monitoring the result.
Investigating
September 19, 2025 at 8:30 AM
Investigating
September 19, 2025 at 8:30 AM
We are currently investigating this incident.
You may encounter issues with claiming/unclaiming cloud cameras or cloud connectors.

Avigilon - Issues with claiming cloud cameras or cloud connectors – Incident details

All systems operational

Issues with claiming cloud cameras or cloud connectors