Avigilon - Inability to add cameras. Users may see connectivity warnings. – Incident details


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All systems operational

Inability to add cameras. Users may see connectivity warnings.

Resolved
Degraded performance
Started 6 months agoLasted about 3 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Degraded performance from 4:53 PM to 6:13 PM, Operational from 4:53 PM to 6:13 PM, Degraded performance from 6:13 PM to 7:11 PM, Operational from 6:13 PM to 7:11 PM, Degraded performance from 7:11 PM to 8:02 PM, Operational from 7:11 PM to 8:02 PM

Alta Video (Ava)

Degraded performance from 4:53 PM to 8:02 PM

Alta Video (Ava) Deployment Management Portal

Degraded performance from 4:53 PM to 8:02 PM

Alta Video (Ava) Mobile App

Operational from 4:53 PM to 8:02 PM

Alta Video Cameras

Operational from 4:53 PM to 8:02 PM

Alta Video (Ava) Documentation Site

Operational from 4:53 PM to 8:02 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Connectivity has been fully restored.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.