Avigilon - Inability to add cameras. Users may see connectivity warnings. – Incident details


Find real-time updates and track historical changes to the status of key systems across the Avigilon Unity and Alta portfolios here, or subscribe for tailored notifications by portfolio to always stay up to date on the latest changes. To report an issue with your system, please contact support here.


All systems operational

Inability to add cameras. Users may see connectivity warnings.

Resolved
Degraded performance
Started 1 day agoLasted about 3 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Degraded performance from 4:53 PM to 6:13 PM, Operational from 4:53 PM to 6:13 PM, Degraded performance from 6:13 PM to 7:11 PM, Operational from 6:13 PM to 7:11 PM, Degraded performance from 7:11 PM to 8:02 PM, Operational from 7:11 PM to 8:02 PM

Alta Video (Ava)

Degraded performance from 4:53 PM to 8:02 PM

Alta Video (Ava) Deployment Management Portal

Degraded performance from 4:53 PM to 8:02 PM

Alta Video (Ava) Mobile App

Operational from 4:53 PM to 8:02 PM

Alta Video Cameras

Operational from 4:53 PM to 8:02 PM

Alta Video (Ava) Documentation Site

Operational from 4:53 PM to 8:02 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Connectivity has been fully restored.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.