Avigilon - Brief service interruptions – Incident details


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All systems operational

Brief service interruptions

Resolved
Under maintenance
Started 3 months agoLasted about 6 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Under maintenance from 1:35 PM to 4:15 PM, Operational from 1:35 PM to 4:15 PM, Under maintenance from 4:15 PM to 7:07 PM, Operational from 4:15 PM to 7:07 PM

Alta Video (Ava)

Under maintenance from 1:35 PM to 7:07 PM

Alta Video (Ava) Deployment Management Portal

Operational from 1:35 PM to 7:07 PM

Alta Video (Ava) Mobile App

Operational from 1:35 PM to 7:07 PM

Alta Video Cameras

Operational from 1:35 PM to 7:07 PM

Alta Video (Ava) Documentation Site

Operational from 1:35 PM to 7:07 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    Our Cloud Service Provider is performing unscheduled maintenance, which may briefly impact access to individual Alta Video deployments over the next few hours. Cameras and recording are unaffected.