Avigilon - Issues with claiming cloud cameras or cloud connectors – Incident details


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All systems operational

Issues with claiming cloud cameras or cloud connectors

Resolved
Partial outage 30 %
Started about 1 month agoLasted about 6 hours

Affected

Avigilon Alta Video (Formerly Ava Security)

Partial outage from 8:30 AM to 2:14 PM

Alta Video (Ava)

Partial outage from 8:30 AM to 2:14 PM

Alta Video Cameras

Partial outage from 8:30 AM to 2:14 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.
    You may encounter issues with claiming/unclaiming cloud cameras or cloud connectors.