Avigilon - Networking Issues within us-central – Incident details


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All systems operational

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Networking Issues within us-central

ResolvedMajor outage5 hours 6 minutes

Affected

Avigilon Alta Video

Major outage from 3:39 PM to 4:17 PM, Partial outage from 3:39 PM to 4:17 PM, Major outage from 4:17 PM to 8:46 PM, Partial outage from 4:17 PM to 8:46 PM

Alta Video

Partial outage from 3:39 PM to 8:46 PM

Alta Video Deployment Management Portal

Major outage from 3:39 PM to 8:46 PM

  • ResolvedUTC

    Google report their incident resolved and we can see that VMS instances and the DMP portal are available again.

  • IdentifiedUTC

    The issue has been identified, and the affected networks in us-central1 are stabilizing. Access to some VMSes and the DMP may continue to be intermittent while the fix is confirmed and rolled out.

  • InvestigatingUTC

    We are investigating networking issues in the us-central region affecting some VMS instances and our DMP portal. Access to web interfaces may be affected, but camera recordings remain unaffected.